Acquia is an open source software company providing products, services, and technical support for the open source Drupal social publishing system.
With over two million downloads since inception, Drupal is used by web developers worldwide to build sophisticated community websites. Diverse organizations use Drupal as their core social publishing system for external facing websites and internal collaboration applications.
As a member of the global Drupal community, Acquia helps accelerate Drupal usage by contributing to the advancement of the core technology and offering products, services and technical support to simplify the deployment and management of Drupal websites.
With Acquia and Drupal, we will propose a solution to meet your collaboration technology platform requirements as they fit with your business plan. Need to get your Drupal site up to business standards? Need help with Certification and Accreditation for Drupal within your Agency? Our team of Drupal experts will guide you every step of the way by providing the training and support necessary for setting up your Drupal site and ensuring that it is secure and scalable.
Acquia Network subscriptions
Acquia Network subscribers get access to our fast and friendly support for sites using Drupal 6 or higher. Once subscribed, create a support ticket and get a response within a guaranteed time. In addition, subscribers benefit from having visitors stay on their sites longer as they explore information using Acquia Search.
Basic
- Entry-level
access to moderated forum support and network services
Professional
- Standard
access to technical support and network services for most needs
Enterprise
- Premium
access to technical support, network and advisory services for business-critical
websites
|
Basic |
Standard |
Premium |
| Which
version of Drupal core is supported?* |
6.x and later |
6.x and later |
6.x and later |
| Which
Drupal modules and themes are covered?* |
all 6.x and later |
all 6.x and later |
all 6.x and later |
| How
many Acquia Search
Slices are included? |
10 slices |
25 slices |
Unlimited |
| How
can I contact Acquia to get support? |
forums only |
web |
web, email, phone |
| How
fast will you respond to my support
ticket? |
forums only |
8 hours or less |
2 hours or less |
| When
can I contact Acquia in an emergency? |
|
business hours |
24x7 |
| How
many hours of best
practices advice
do I get? |
|
2 Hours |
10 hours |
